No! It is important for anyone hiring a window cleaning service to ask the right questions and get the right information. Some window cleaning services wet the glass and squeegee it dry but skip the middle step which is agitating the window to remove the actual grime. We would hate to see you pay for a wet and wipe instead of a quality clean. Also take into consideration all of the things that are important to you when hiring someone. Will they work with you when it comes to rescheduling due to poor weather? Do they remind you of upcoming appointments? Are they educated, if you ask them questions do they have the answers? If you ask us anything about window cleaning, water leaks, water staining, different abrasive materials that can and cannot be used on glass, fogged windows etc we have the answers because we specialize in windows. Some companies offer window washing as an add on service, for Denver’s Window Shine window washing is our primary service. There is a difference between hiring someone who specializes in painting for example and hiring someone who kind of does painting along with 6 other things and window cleaning is no different. We are window cleaning professionals not a company who adds window cleaning to 5 other services to sell you one stop shop.
We remove our shoes or wear covers to protect your carpet, step ladders are placed properly in garden beds so your flowers are not being ruined and we always approach everything with a slower is better mentality when it comes to moving things or using equipment such as poles or ladders. When you hire a service person it is not just about a shiny window, a well painted house, clean carpet etc it is also about hiring someone that will respect your property. We take every step out there to protect your home and our customers regularly comment on this aspect of our business.
Yes. $70.00 is our minimum for window washing & gutter cleaning.
Yes we clean windows every season of the year!
It would be so kind if you can give us full access to the windows. We are more than willing to move heavy items if you are not able but we do ask that breakables, plants, knick knacks and small obstructions like night stands or recliners are moved out of the way. Imagine you wanted to clean your windows and had a tool belt on, how much room would you need. Lastly we ask if you can please have blinds raised, specifically if we are doing outside windows only and you will not be home. It can be difficult to clean a window you can’t see through. We understand busy schedules and physical limitations so we are happy to help.
The first service it is always nice to get to meet our customer and develop the relationship, however you do not need to be home specifically if it is for an exterior only service. If we are coming inside the home that is up to you!
Payment is due within 10 days of service. For your convenience we accept, checks, cash, credit and debit. You can even pay right through your email or text with the click of a button. No processing fees!
In the event that there is a light sprinkle we will show up to your home as scheduled and perform the agreed upon service(s) as a light rain will not affect the quality of the clean. However in the event that there is a down poor which causes safety concerns for gutter cleaning and safety/quality concerns for window washing we will contact you to reschedule to our next available time. We typically leave weekends open for reschedules. While we try to avoid working weekends and it may not be ideal for some customers, most customers are happy to have us on a Saturday as opposed to being pushed weeks out due to poor weather. In the winter time when things are completely frozen or unpredictable we will call you and place the appointment on hold and call the day we can provide the service. As an example in January instead of having to schedule and cancel 2,3,4 times which gets mentally exhausting for both parties we will just hold the appointment and come out as soon as we can to get rid of the back and forth of scheduling and cancelling multiple times due to poor weather.